Privacy Policy

Last Updated: July 11, 2026

The Mental Health Co-Op (“we,” “us,” or “our”) operates the website located at https://www.tmhc-ak.com via the Wix platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website or interact with our services, including mental health resources, continuing education programs, and contact or intake forms.

By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Personal Information

This may include:

Name, email address, phone number
Mailing address
Professional license and credentials (for CEU documentation)
Payment information (via Stripe or PayPal)
Information submitted through Google Forms or SimplePractice (e.g., contact forms, appointment requests, intake details)
Account details (if you register on the website)

B. Non-Personal Information

Automatically collected data such as:

IP address
Browser/device type
Pages visited, time on site
Analytics data

HIPAA Notice: Information submitted through this website may not be protected health information under HIPAA. If you become a client of The Mental Health Co-Op, your protected health information will be governed by our Notice of Privacy Practices, which is available in the Clients section of our website and provided to clients as required by law.

2. How We Use Your Information

We use your information to:

Communicate with you about your account, purchases, or services
Collect intake or service-related information via SimplePractice
Provide access to courses, resources, and CEU certificates
Process secure payments via Stripe, PayPal, or other third-party processors
Improve website functionality and user experience
Send newsletters, educational content, event announcements, or other updates when you have opted in to receive such communications.
Comply with legal, regulatory, or licensing requirements

3. Third-Party Services

We partner with the following services, which have their own privacy policies:

SimplePractice – Secure intake and client communication (https://www.simplepractice.com/privacy/)

Stripe – Secure payment processing (https://stripe.com/privacy)

PayPal – Secure payment processing (https://www.paypal.com/us/legalhub/paypal/privacy-full)

Google Forms – Data collection for registrations, event sign-ups, event discount requests, scholarship requests, surveys, or general inquiries. (https://policies.google.com/privacy)

We encourage you to review their privacy policies before submitting information through their platforms.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website may use cookies and similar technologies provided by Wix, Google Analytics, and other website service providers to:

Maintain user sessions
Measure traffic and usage trends
Enhance site performance

You can disable cookies through your browser settings.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete personal information collected through our website
Opt out of promotional emails
Request a copy of personal information collected through our website (where applicable)
Withdraw previously granted consent

Contact us at info@tmhc-ak.com to submit a request. We will respond in accordance with applicable law and within a reasonable timeframe.

These rights apply to information collected through our website and related online services. Requests regarding client records or protected health information are governed by our Notice of Privacy Practices and applicable law.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections, secure payment gateways, and HIPAA-compliant services (where applicable, such as SimplePractice).

However, no system is completely secure. We urge you to protect your login credentials and notify us of any unauthorized activity.

Please do not send sensitive medical, mental health, or confidential information through standard email unless instructed to do so. Email communications may not be fully secure.

7. Continuing Education and Licensing Records

For licensed professionals using our site for continuing education:

We may collect and store your license information, course completion records, and certificates.
This data is retained to comply with audit or licensure requirements and is not shared unless required by law or at your request.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

Provide our services
Maintain business and educational records
Meet legal, regulatory, licensing, and tax obligations
Resolve disputes
Enforce our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

You may request deletion of your personal information by contacting us. Certain information may be retained as required by law or professional recordkeeping obligations.

9. Children’s Privacy

This website and its online services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18 through the website without appropriate parental consent.

10. Alaska and U.S. Residents

This website is based in the United States and complies with U.S. privacy standards. If you are accessing the site from another country, you consent to the transfer of your data to the U.S.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date. Continued use of the website signifies acceptance of the revised terms.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

The Mental Health Co-Op

info@tmhc-ak.com

907-313-6090